Work Experience
Golf Course Maintenance – Van Schaick Island Country Club
- Ensured the pristine condition of the golf course by performing daily maintenance tasks, including mowing, trimming, and landscaping
- Collaborated with the maintenance team to implement course enhancements and seasonal changes, ensuring the course remained visually appealing and playable year-round
- Demonstrated strong problem-solving skills in addressing on-course challenges, such as weather-related damage or unexpected equipment issues, minimizing disruption to operations
- Supported tournament preparations by setting up signage, tee markers, and other event-specific arrangements, contributing to the success of member and guest events
Pro Shop Assistant/Bag room – Schuyler Meadows Country Club
- Leveraged in-depth knowledge of golf equipment and apparel to assist members and customers in selecting the right products, ensuring high satisfaction and fostering repeat business
- Maintained an organized and visually appealing pro shop layout by arranging merchandise to align with company standards, boosting customer engagement and sales conversions
- Trained new team members on pro shop procedures, customer service techniques, and golf product knowledge to create a unified and efficient team
- Assisted in planning and executing promotional campaigns for membership deals, successfully driving increased memberships and overall revenue
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance the overall member experience
Sales Associate – Latham Beverage Center
- Delivered outstanding customer service by assisting customers with product selection, locating items, and providing recommendations to ensure a positive shopping experience
- Managed inventory by stocking shelves and maintaining a clean and organized sales floor, increasing product visibility and accessibility for customers
- Operated the cash register, processed transactions efficiently, and ensured accurate cashier balancing at the end of shifts
- Contributed to store operations by monitoring stock levels, coordinating restocking needs, and helping to manage backroom organization
- Collaborated with the team to create effective displays and promotions, increasing customer engagement and driving sales
Flooring Technician – Fitzgerald Wood Flooring
- Prepared flooring areas by removing existing materials, cleaning surfaces, and ensuring the substrate was ready for installation, achieving a seamless and durable finish
- Executed physically demanding tasks such as carrying and cutting hardwood planks, laying underlayment, and installing boards to ensure precision and quality
- Applied strategic planning to optimize board placement, accounting for grain patterns, room dimensions, and aesthetic flow to maximize client satisfaction
- Identified and resolved installation challenges, such as uneven subfloors or irregular room layouts, ensuring the project remained on schedule and met quality standards
- Maintained strong client relationships by communicating progress, addressing concerns, and providing post-installation care advice, resulting in positive feedback and repeat business
